User Forums
The best place to get your questions answered and problems solved. Browse the forums by feature and topic, or use the search tool find answers to a specific issue. And if you can’t find what you’re looking for, post it as a question: Dozens of expert users around the world along with our own support staff visit the forums several times a day, seven days (and nights) a week. And if you subscribe to the topic you post, you’ll be emailed the moment someone posts a reply.

How to use the MediaShout User Forums

Knowledge Base
The MediaShout Knowledge base contains articles on many technical issues related to MediaShout and your computer, written by our own support staff. Check out the search tips at the bottom of the KB home page.

Support by Email
Send us an email and our support staff will respond as quickly as possible. Be sure to tell us the version you’re running, and be as specific and detailed as possible in describing the problem you’re encountering. We will respond as quickly as possible.

Support by Phone (registered users only)
Support by phone is free for the first year to registered users. Hours are Monday to Friday, 9 am to 5 pm, Eastern time.

866 677-4688 (toll-free within U.S.)
615 754-2947 (direct)

Register online

Updates
Nothing’s perfect. Bug fixes, tweaks and other enhancements are periodically issued in downloadable updates available from the MediaShout 2 Updates page.

2.5 User Guide HTML
2.0 User Guide (PDF)

System Recommendations
Visit this page for recommendations (and requirements) on computers, graphic cards, and optional accessories to ensure you get the most out of MediaShout 2.