FAQs for v3
The first place to go if you’ve got a question. This special read-only forum provides answers to frequently asked questions about version 3. Chances, are, the help you need can be found in a minute.

User Forums
The best place to get your questions answered and problems solved. Browse the forums by feature and topic, or use the search tool find answers to a specific issue. And if you can’t find what you’re looking for, post it as a question: Dozens of expert users around the world along with our own support staff visit the forums several times a day, seven days (and nights) a week. And if you subscribe to the topic you post, you’ll be emailed the moment someone posts a reply.

Knowledge Base
The MediaShout Knowledge base contains articles on many technical issues related to MediaShout and your computer, written by our own support staff. Check out the search tips at the bottom of the KB home page.

Support by Email
Send us an email and our support staff will respond as quickly as possible. Be sure to tell us the version you’re running, and be as specific and detailed as possible in describing the problem you’re encountering. We will respond as quickly as possible.

Support by Phone (registered users only)
Support by phone is free for the first year to registered users. Hours are Monday to Friday, 9 am to 5 pm, Eastern time.