MediaShout Support
On this page you’ll find MediaShout’s excellent standard support options as well as information on the premium support and resources available through the MediaShout Plus Membership.
STANDARD SUPPORT
MediaShout 7 & MediaShout for Mac customers
Live Chat
Access Live Chat For MediaShout for Mac
Access Live Chat For MediaShout 7
(Mon, Tues & Fri | 10am – 6pm Eastern)
(Wed | 10am – 8pm Eastern)
(Thurs | 10am – 7pm Eastern)
Ticket
Note: Standard support tickets may take 18-24 hours for a response.
If you are in need of immediate assistance, please use Live Chat or consider our Plus Membership.
MediaShout for Mac: Submit Ticket
MediaShout 7: Submit Ticket
(Mon – Tue | 10am – 6pm Eastern)
(Wed | 10am – 8pm Eastern)
(Thur | 10am – 7pm Eastern)
(Fri | 10am – 6pm Eastern)
PLUS MEMBER SUPPORT
PHONE
Please login to your Plus Member Portal to schedule a call or retrieve your exclusive direct phone number.
LIVE CHAT
(Mon – Tue | 10am – 6pm Eastern)
(Wed | 10am – 8pm Eastern)
(Thur | 10am – 7pm Eastern)
(Fri | 10am – 6pm Eastern)
SUNDAY MORNING LIVE CHAT
TICKET
(Weekdays) 6 Hour Max Response Time
(Sat – Sun) 24 Hour Max Response Time
(Mon – Tue | 10am – 6pm Eastern)
(Wed | 10am – 8pm Eastern)
(Thur | 10am – 7pm Eastern)
(Fri | 10am – 6pm Eastern)
Learn More About the Plus Membership
Watch To See All Of The Plus Benefits 
Watch To Take A Sneak Peek Into The Plus Portal 
